Madagascar Flight Tickets and Visa Assistance

Flight booking

We serve a diverse clientele: individuals travelling for personal, family or business reasons, as well as companies, NGOs, institutions and public bodies. This diversity leads us to handle a wide range of requests with specific requirements in terms of deadlines, budget and flexibility.

We advise each client on the choice of routes and airlines, while guaranteeing optimal travel conditions.

Ticket issuance

We issue tickets ourselves through our direct access to airline distribution systems. If your plans change, we handle requests for changes or reissues, subject to your fare conditions.

Reliable assistance even in unexpected situations

The quality of our service is also measured by our ability to support our clients when the unexpected happens. In an international context that can sometimes be unstable (conflicts, airspace closures, major incidents), we do everything possible to quickly offer alternative solutions: route changes, ticket reissues, remote assistance. Our role is to be a responsive point of contact, able to secure our clients' travel as much as possible. For example, during geopolitical tensions in the Middle East that disrupted air traffic in Dubai, some of our clients faced difficulties at the airport. Our teams remained fully mobilised and in constant contact with them to quickly find suitable solutions, notably by helping them change airline and reorganise their itinerary. This kind of support reflects our commitment to being there for you, even in the most unpredictable situations.

Domestic flights

We book your flights on Madagascar’s domestic network, from Antananarivo to the island’s main towns and regions.

Regional flights

For travel within the Indian Ocean or to mainland Africa, we look for the connections that suit your itinerary.

International flights

Thanks to our expertise and our network, we offer a wide range of destinations tailored to the needs of each traveller. China, for example, is a popular destination, particularly for business and shopping trips. France is often chosen for higher education or professional travel. Other international destinations are favoured for holidays or medical evacuations, which require flawless organisation and fast response times. Every request is handled with care in order to offer the most relevant routes and the best travel conditions.

Visa application assistance

Because travelling often involves complex administrative formalities, SETAM offers assistance in preparing visa applications. We support our clients in compiling the required documents while ensuring their applications are compliant. This support saves time and allows for worry-free travel.

IATA and ATAF accreditations

SETAM holds the IATA and ATAF professional accreditations required to operate an air ticketing business, attesting to our compliance with the sector's international standards.